Your qq ee Privacy Complete
Protected — Always

Qq ee (qqee.run) is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right — not just a regulatory requirement. This privacy policy applies to the qqee.run website, mobile app, and all related services.

This policy outlines: what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you have. qq ee is committed to full transparency — no hidden terms.

This privacy policy governs our Terms & Conditionsmust be read together. Both documents combined provide a complete picture of the relationship between qq ee and its members.

• This policy applies to all users, both registered and unregistered.
• This policy applies automatically whenever you use any qq ee service.
• Third-party sites and services are governed by their own privacy policies.

Qq ee only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not believe in collecting excessive or irrelevant data.

Qq ee uses your data only for the purposes listed below. Your data is never sold or rented to any commercial advertiser.

• Account Management: Registration verification, login security, and identity confirmation.
• Financial Transactions: Processing deposits, handling withdrawals, and preventing fraud.
• Service Improvement: Personalizing your gaming experience and developing new features.
• Contact: Sending important notices, bonus offers, and support messages.
• Legal Compliance: Compliance with AML (Anti-Money Laundering) and KYC requirements.
• Security: Preventing fraud, hacking, and unauthorized access.
• Responsible Gaming: Identifying signs of excessive gaming and providing support.

Qq ee never uses your data for marketing purposes without your consent. You can opt out of email or SMS notifications at any time from your account settings.

Qq ee does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Provider: Only the data necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Providers: Limited gaming-related data shared with game providers such as Pragmatic Play and Evolution.
• Law Enforcement Agencies: When required to comply with a valid court order or government directive.
• Security Specialist: With authorized security partners to ensure cybersecurity.

Cookies are small data files stored in your browser. qq ee uses cookies to ensure the website functions properly and to improve your experience.

All cookies except essential ones can be disabled through your browser settings, though some features may not work as intended.

Qq ee does not retain your information longer than necessary. Retention periods are determined based on the type of data:

• All profile information is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure, as required by law.
• KYC documents are retained for up to 3 years after account closure.
• Gaming logs and session data are retained for a maximum of 2 years.
• Once the retention period expires, data is securely deleted or anonymized.

As a qq ee member, you have important rights over your own data. To exercise any of these rights, email our support team.

• Right to Know: The right to know what information qq ee holds about you and how it is used.
• Right to Rectification: The right to request correction of any inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent at any time — though this will not affect the lawfulness of any processing carried out prior to withdrawal.

Qq ee uses industry-leading technology and processes to protect your data. Security isn't just a feature for us — it's a core principle.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third parties.
• 24/7 Monitoring:Round-the-clock system monitoring and detection of suspicious activity.
• Data Backup: Regular encrypted backups — no risk of data loss.

Qq ee is an 18+ platform. We actively avoid collecting information from minors and strictly prevent them from using the platform.

• Age is verified at registration — no one under 18 can create an account.
• Age is re-verified during the KYC process.
• If we become aware that any data has been inadvertently collected from a minor, it is deleted immediately and the account is closed.
• Parents who suspect unauthorized account activity can report it to support@qqee.run.

Qq ee may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes via email or an on-platform notice.

• The latest version of this policy is always available on this page.
• The date of any changes will be clearly stated at the top of the page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you object to the updated policy, you will have the opportunity to withdraw your balance before closing your account.

If you have any questions, concerns, or requests regarding this privacy policy, qq ee's data protection team is ready to help. We're here for you — no need to communicate in English.

For more information, visit our FAQ Page View or Responsible Gaming Go to page.